Last Updated: January 2026

Pureway Commercial LLC doing business as ProClean Building Maintenance ("Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website procleanbuildingmaintenance.com, use our services, or communicate with us.

Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, business name, and service address that you provide when requesting a quote, scheduling services, or contacting us.

Service Information: Details about your facility, equipment, and service needs to provide accurate quotes and quality service.

Communication Records: Records of your communications with us, including emails, phone calls, and text messages.

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our hood cleaning and building maintenance services

• Process and fulfill service requests and appointments

• Send appointment confirmations, reminders, and service updates via SMS and email

• Respond to your inquiries and provide customer support

• Send promotional offers and company updates (with your consent)

• Comply with legal obligations and protect our rights

SMS/Text Messaging Privacy

Pureway Commercial LLC doing business as ProClean Building Maintenance offers SMS messaging for appointment reminders, service updates, and promotional offers to customers who opt in.

IMPORTANT: Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Message Types: We may send appointment confirmations, service reminders, technician arrival notifications, service completion updates, and occasional promotional messages about seasonal specials or discounts.

Message Frequency: Message frequency varies based on your service appointments and interactions with our company. Typically 2-8 messages per month.

Message and Data Rates: Standard message and data rates may apply. Contact your wireless carrier for details about your text and data plan.

Opt-Out: You can cancel SMS service at any time by texting STOP to any message you receive from us. After texting STOP, you will receive a one-time confirmation message, and you will no longer receive SMS messages from us unless you opt in again.

Help: If you need assistance with our SMS program, text HELP to any message you receive from us, or contact us at [email protected] or (916) 663-3033.

Carrier Liability: Carriers are not liable for delayed or undelivered messages.

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who assist us in operating our business (payment processors, scheduling software)

• To comply with legal obligations, court orders, or government requests

• To protect and defend our rights, property, or safety

• With your consent or at your direction

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, delete, or port your data. To exercise these rights, please contact us using the information below.

Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyse site traffic. You can control cookie preferences through your browser settings.

Children's Privacy

Our services are not directed to individuals under 18 years of age, and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Pureway Commercial LLC doing business as ProClean Building Maintenance

2351 Sunset Boulevard, Ste. 170-716

Rocklin, CA 95765

Phone: (916) 663-3033

Email: [email protected]